RETURN POLICY

All products offered on jadekiser.com are digital downloads, consultancy services, which in nature falls to digital product/services. Due to the nature of digital products, all sales are final , and we do not offer refunds, exchanges, or returns. Once a digital product has been purchased and accessed or downloaded, it is considered delivered, and no refund will be provided.

We encourage customers or clients to carefully review product details, descriptions, and compatibility before making a purchase. Since digital goods cannot be returned, customers must ensure they are selecting the correct product that meets their needs. Refunds will not be granted due to change of mind, incorrect purchases, or compatibility issues that were clearly stated in the product description.

If you encounter technical issues such as corrupted files, incomplete downloads, or difficulty accessing your purchase, please reach out to us at [email protected] within 7 days of your purchase. We will assist by re-sending the product or providing troubleshooting steps to resolve the issue.

Refunds will only be considered under exceptional circumstances, such as accidental duplicate purchases. In such cases, customers must provide proof of the duplicate transaction, and the refund request must be made within 7 days of the purchase. Any refund, if granted, will be processed through the original payment method and may take several business days to reflect in your account.

By completing a purchase on jadekiser.com, you acknowledge and agree to this no-refund policy and understand that digital products cannot be returned once delivered. We reserve the right to deny refund requests that do not meet our policy criteria.

For further questions regarding our return policy, please contact us at [email protected] before making a purchase.